At Sentry Glass Inc., we understand that dealing with auto glass damage can be stressful. To help you navigate the process, we’ve compiled a list of frequently asked questions about auto glass repair and replacement. Our goal is to provide you with the information you need to make informed decisions and feel confident in our services.
1. What types of auto glass damage can be repaired?
Answer: Small chips can often be repaired, especially if they are not in the driver’s line of sight. However, for safety reasons, cracks or damage directly in front of the driver typically require a full windshield replacement.
2. How long does it take to repair or replace auto glass?
Answer: A typical windshield repair can be completed in about 30 minutes. A full windshield replacement usually takes about 30 to 60 minutes. After a replacement, it’s recommended to wait one hour before driving to allow the adhesive to cure properly.
3. Can you come to my location to perform the repair or replacement?
Answer: Yes! At Sentry Glass Inc., we offer convenient mobile services. Our technicians can come to your home, office, or any location that is best for you to perform the repair or replacement on-site.
4. Is it safe to drive with a cracked windshield?
Answer: Driving with a cracked windshield is not recommended. Even minor damage can obstruct your view and compromise the structural integrity of your vehicle in the event of an accident. It’s best to get any damage assessed and repaired or replaced as soon as possible.
5. Does auto insurance cover glass repair or replacement?
Answer: Most comprehensive auto insurance policies cover glass repair and replacement. We recommend contacting your insurance provider to confirm your coverage details. At Sentry Glass Inc., we work with all major insurance companies and can assist with the claims process to make it as smooth as possible for you.
6. How do I know if my windshield needs to be repaired or replaced?
Answer: Our expert technicians will assess the damage to your windshield. A repair may be sufficient if the damage is minor and not in the driver’s line of sight. For cracks, multiple chips, or damage located directly in the driver’s view, a replacement is necessary for safety.
7. What kind of warranty do you offer on your services?
Answer: At Sentry Glass Inc., we stand behind our work with a lifetime warranty on our workmanship. If you experience any issues related to the installation or repair, we will address them at no additional cost.
8. Can you replace other types of auto glass besides the windshield?
Answer: Yes, we can replace all types of auto glass, including windshields, side windows, and rear windows. Our technicians are trained to handle a wide range of vehicles, from cars to heavy trucks.
9. What should I do if my auto glass is damaged?
Answer: If you notice damage to your auto glass, it’s important to schedule an appointment as soon as possible. Ignoring the damage can lead to further issues and compromise your safety. Contact us at Sentry Glass Inc. to get a free quote and schedule an appointment.
10. How long have you been in business?
Answer: Sentry Glass Inc. has been proudly serving customers since 1991. With over three decades of experience, we have built a reputation for quality service and customer satisfaction.
We hope this FAQ has answered your auto glass repair and replacement questions. If you have any other inquiries or need to schedule an appointment, please don’t hesitate to contact us at 317-577-8147 or admin@sentryglassinc.com. At Sentry Glass Inc., your safety and satisfaction are our top priorities.