At Sentry Glass Inc., we understand that vehicle glass repair and replacement can bring up many questions. Whether it’s your car or a heavy truck, the process, safety concerns, and even insurance details can be confusing. To help clarify, we’ve compiled a list of frequently asked questions (FAQs) to address your concerns and guide you through what you can expect from auto and heavy truck glass repair or replacement.
1. How do I know if I need a repair or a full replacement?
The decision between repair and replacement depends on the extent of the damage. Generally, small chips (the size of a quarter or smaller) can be repaired, especially if they are not in the driver’s direct line of sight. However, cracks, those that are growing or damaged near the edge of the glass, typically require a full replacement to ensure safety and structural integrity.
2. How long does an auto or truck windshield replacement take?
On average, replacing a windshield can take 30 to 60 minutes. However, factors such as the type of vehicle and complexity of the installation may affect the time. Heavy truck glass replacements may take longer due to the size of the glass and additional safety features in commercial vehicles.
3. Can you repair or replace glass on-site?
Yes, Sentry Glass Inc. offers mobile glass repair and replacement services for both autos and heavy trucks. Our technicians come to your location, whether at home, work, or on the road, saving you time and hassle. This service is especially beneficial for large commercial vehicles that are difficult to transport.
4. Is it safe to drive immediately after the glass replacement?
For auto glass replacements, waiting at least an hour before driving is recommended to allow the adhesive to properly set. For heavy trucks, we recommend waiting up to two hours for optimal safety. Our technicians will inform you of the required safe drive-away time after completing the installation.
5. What type of glass do you use for replacements?
Sentry Glass Inc. uses only glass that meets the same safety and quality standards as the original windshield or window, providing durability, clarity, and structural support.
6. Does insurance cover glass repair or replacement?
In most cases, auto glass repairs and replacements are covered under comprehensive insurance policies. Many insurance companies will waive the deductible for windshield repairs, while some may cover the total replacement cost depending on your policy. We work with insurance providers and can help you file claims and handle the paperwork.
7. How do I know if my insurance will cover the damage?
The best way to find out is to review your insurance policy or contact your provider. If you’re unsure, we encourage you to contact us, and we’ll help walk you through the process.
8. Will a repair affect the visibility of my windshield?
A professional windshield repair can in some cases significantly reduce the appearance of chips, but it may not completely eliminate the blemish. The main goal of the repair is to restore structural integrity and prevent the damage from spreading. In most cases, you will see a slight mark where the damage was, but it will not obstruct your view.
9. What happens if the crack spreads after a repair?
If a crack spreads after a repair, it is likely because the damage was too severe to be fully repaired or additional stress was placed on the glass. In this case, a full replacement would be necessary. At Sentry Glass Inc., we offer a lifetime warranty on our workmanship, meaning that if the repair fails, we will credit the repair cost toward a new windshield.
10. How can I schedule an appointment?
You can conveniently schedule an appointment by calling or texting us at 317-577-8147 or emailing us at admin@sentryglassinc.com. You can also fill out the contact form on our website, and we will get back to you as soon as possible. Whether you need an auto glass repair or a heavy truck replacement, we’ll work with your schedule to provide fast and reliable service at a time and place that works for you.
11. What should I do if my windshield or truck glass is damaged while driving?
If your windshield or truck glass is damaged while driving, it’s important to assess the severity. Small chips or cracks can often be temporarily stabilized with clear tape until you can get to a repair or replacement shop or arrange for mobile service. For severe damage that compromises visibility or safety, your safest option would be to pull over and contact a glass repair and replacement shop for emergency assistance.
12. How much does a windshield or heavy truck glass replacement cost?
The cost of a windshield or heavy truck glass replacement depends on the type of vehicle, the extent of the damage, and whether you’re using insurance. At Sentry Glass Inc., we offer competitive pricing, and if insurance is involved, we handle the claims process to minimize out-of-pocket costs for you. We can provide an accurate estimate based on your vehicle’s needs.
13. Do you offer a warranty on your services?
Yes! We are proud to offer a lifetime warranty on all of our workmanship. This warranty covers any defects or issues arising from the installation, ensuring that you have peace of mind after your repair or replacement. We’ll make it right if you have any problem with our work.
14. How often should I inspect the glass on my heavy truck fleet?
Regular inspections are crucial for fleet management. We recommend that fleet operators inspect their trucks’ glass at least once a month or before any long trips. Small chips or cracks can quickly worsen due to road conditions, weather, or vibrations. Identifying damage early helps avoid costly replacements and ensures compliance with safety standards.
15. Why is glass quality so important for autos and heavy trucks?
High-quality glass is essential for the safety and structural integrity of cars and heavy trucks. Poor-quality glass can compromise visibility, be prone to shattering, or fail to meet federal safety standards. At Sentry Glass Inc., we only use only the highest quality of glass that meets or exceeds safety standards, ensuring the best protection for drivers and vehicles.
Conclusion
Sentry Glass Inc. is committed to providing reliable, professional auto and heavy truck glass repair and replacement services. Whether you’re managing a fleet of trucks or need a single windshield repair or replacement, we are here to help with expert advice, mobile service, and unmatched customer care.
For any additional questions or to schedule a service, contact us today!
📞 Call or text: (317) 577-8147
📧 Email: admin@sentryglassinc.com